Privacy Principles
At Regent Bank, the basis of each client relationship is trust. You have chosen to do business
with Regent Bank, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals.
Respect of Right to Privacy
We recognize your right to privacy at Regent Bank. We recognize that you have a right to expect your personal financial information to remain private and secure at all times.
Collection and Use of
Personal Information
We collect, retain and use information about you only where we reasonably believe that it will help administer our business or provide products, services and other opportunities to you. We collect and retain information about you only for specific business purposes and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
Limited Employee Access to Personal Information
At Regent Bank, employee access to personally identifiable client information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of client information and on these Privacy Principles. Because of the importance of these issues, all Regent Bank employees are responsible for maintaining the confidentiality of client information and employees who violate these Privacy Principles will be subject to disciplinary measures.
Restrictions on the Disclosure of
Account Information
Regent Bank is committed to the security of your financial and personal information. All our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and gain access to client information only in accordance with our internal security standards.
It is the Bank’s policy not to reveal specific information about client accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bonafide corporate due diligence or business matters, unless 1) the information is provided to help
complete a client-initiated transaction; 2) the client requests or permits it; 3) the disclosure is required by or allowed by law (e.g., subpoena, investigation of fraudulent activity, request by regulator, etc.) or 4) the client has been informed about the possibility
of disclosure for marketing or similar purposes through a prior communication and given the
opportunity to decline (i.e., "opt out").
Third-Party Disclosure Restrictions
When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable client
information provided to them.
Disclosure of Privacy Policies
R
egent Bank recognizes and respects the privacy expectations of our clients. We want our clients to understand our commitment to privacy in our use of client information. As a result of our commitment, we have developed these Privacy Principles, which are made readily available to our clients. Clients who have a question about these Privacy Principles or have a question about the privacy of their client information should call us at 918.273.1227 or 800.503.5400 or email us at privacymanager@bankregent.com.
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