Privacy Principles
At Regent Bank, the basis of each client relationship, many of which span
generations, is trust. You have chosen to do business with Regent Bank, and
we are obligated to honor that relationship with great care, beginning with
the information you have chosen to share with us. We believe that your
privacy should not be compromised. At the same time, we want to offer you
the array of financial products and services you need to accomplish your
financial goals. We believe we can do both through the privacy policy
outlined below.
Respect of Right to Privacy
We recognize your right to privacy at Regent Bank. We recognize that you
have a right to expect your personal financial information to remain private
and secure at all times.
Collection and Use of
Personal Information
We collect, retain, and use information about you only where we reasonably
believe that it will help administer our business or provide products,
services, and other opportunities to you. We collect and retain information
about you only for specific business purposes and we will tell you why we
are collecting and retaining it upon your request. We use information to
protect and administer your records, accounts, and funds; to comply with
certain laws and regulations; to help us design or improve our products and
services; and to understand your financial needs so that we can provide you
with quality products and superior service.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about
you and your accounts. Should you ever believe that our records contain
inaccurate or incomplete information about you, please notify us. We will
investigate your concerns and correct any inaccuracies.
Limited Employee Access to
Personal Information
At Regent Bank, employee access to personally identifiable client
information is limited to those with a business reason to know such
information. Employees are educated on the importance of maintaining the
confidentiality of client information and on these Privacy Principles.
Because of the importance of these issues, all Regent Bank employees are
responsible for maintaining the confidentiality of client information and
employees who violate these Privacy Principles will be subject to
disciplinary measures.
Restrictions on the Disclosure of
Account Information
Regent Bank is committed to the security of your financial and personal
information. All of our operational and data processing systems are in a
secure environment that protects your account information from being
accessed by third parties. We maintain and grant access to client
information only in accordance with our internal security standards.
It is the Bank’s policy not to reveal specific information about client
accounts or other personally identifiable data to unaffiliated third parties
for their independent use, except for the exchange of information with
reputable information reporting agencies to maximize the accuracy and
security of such information or in the performance of bona fide corporate
due diligence or business matters, unless 1) the information is provided to
help complete a client-initiated transaction; 2) the client requests or
permits it; 3) the disclosure is required by or allowed by law (e.g.,
subpoena, investigation of fraudulent activity, request by regulator, etc.)
or 4) the client has been informed about the possibility of disclosure for
marketing or similar purposes through a prior communication and given the
opportunity to decline (i.e., “opt out”).
Third-Party Disclosure Restrictions
When the Bank conducts business with third parties, it requires its vendors
and suppliers to maintain similar standards of conduct regarding the privacy
of personally identifiable client information provided to them.
Disclosure of Privacy Policies
Regent Bank recognizes and respects the privacy expectations of our clients.
We want our clients to understand our commitment to privacy in our use of
client information. As a result of our commitment, we have developed these
Privacy Principles, which are made readily available to our clients.
Clients who have questions about these Privacy Principles or have a question
about the privacy of their client information should call us at 918.273.1227
or 1.800.503.5400 or e-mail us at privacymanager@bankregent.com.
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